April brings not one, but two incredible reasons to celebrate everyone who makes the veterinary profession so special—National Veterinary Receptionist Week and World Veterinary Day!

Thank you to our veterinary receptionists for all the magic you bring to every patient interaction and Happy World Veterinary Day this coming Saturday.

Nominate a special receptionist at your hospital by clicking here! They will be entered into a raffle for a free FIGS gift card.

Thank you to the 68% of Team Members who participated in this year’s engagement survey! Your feedback gives us critical insights into what’s working and what we can do better.

Here are some of the takeaways from the 2025 Engagement Survey:

Participation increased 15% and engagement increased 4% from 2024!
77% of respondents said they feel that they belong at CareVet
69% of respondents feel their ideas and suggestions count
70% of respondents said they have honest communication within their hospital

What We Plan to Focus on in 2025:

Based on your feedback, we’re focusing on several key initiatives:

Better Internal Communication: Using FetchConnect, we plan to offer more regular updates! We want to hear your ideas via our magic wand tool within FetchConnect as well.
Investing in Career Development: We are launching a new clinical mentorship opportunity.
Clear Performance Standards: Continuing our 2024 goal of creating clearer performance standards for our Team Members.

Meet Juniper Dispenza: March Pet of the Month

“Tuffy was a client surrender in 2016 when she was 8 weeks old, weighing 0.8 lbs. Thought to have had megaesophagus, we took her to Missouri’s veterinary college where after fluoroscopy she was diagnosed with GERD. In 2018, she endured an atlantoaxial subluxation of her neck where she was paralyzed in all four extremities. She went to Mississippi State Veterinary College for surgery. With pins in her neck she is able to get around. Quite wobbly, but independent. In 2023 she started to have seizures. Nashville Veterinary Specialists performed an MRI and she was diagnosed with epilepsy. Her seizures are now controlled. She may have gone through a lot in her little life, but her strength and drive is what has kept me going. When my wife suffered terminal cancer and passed away, Tuffy is what gave her strength to hold on, and she gave me the strength to continue to try to live with out having my wife and best friend of 20 years. She is so strong and her will power to keep pushing is amazing. This little girl who was malnourished at 8 weeks old and pitiful when she came into my life has been the best thing that has come into my life. I would do anything for her. Her name is Tuffy because that is exactly who she is… Tough.”

– Jessica Elder LVT, Town Square Animal Hospital in Owensboro, KY

Interested in nominating your furry friend for Pet of the Month? Click HERE!

(Chinese Cresteds & Sphynx cats welcome, too)

Winners will receive a RescueBox full of premium toys and treats (Which also provides funds for veterinary care and food to shelter pets in need!), their very own spotlight article in the Monthly Newsletter, and of course, bragging rights!

FetchConnect is LIVE: Get started today! 📱

Clinical Trial Opportunities on Clinical Connect

In addition to clinical “drops” and educational resources, Clinical Connect provides doctors with access to an up-to-date, searchable database on clinical trials and research opportunities. The site also includes highlighted trials of special note from our vendor partners.

We are specifically working to help our partners enroll patients in these three trials:

Ardent is seeking participation in a canine cancer trial
Loyal is actively testing lifespan extension drugs in dogs
Dechra is studying canine and feline patients to evaluate the efficacy and safety of a novel, long-acting insulin

To learn more about the specific trials, please visit Clinical Connect. If you have questions or would like contacts for any of the studies, please contact Elizabeth Garant at egarant@carevethealth.com.

Forward Booking Updates!

Our network closed out the month with a 59.7% forward booking rate—an incredible accomplishment! Congrats on this achievement and keep up the good work!

March's Top 10 Forward Booking Rates:

Largest improvements from February to March:

CE Calendar 📅

Join Royal Canin on April 24, 2025, at 6 PM CST for TechTalk: What, How, and Why? Skin Sampling and Microscopic Evaluation. Learn more here!

Join Nextmune on May 6, 2026, at 8 PM CST for a webinar all about biofilm & ear infections. Learn more here!

View our full CE Calendar here!